We will not accept returns unless prior authorisation has been approved and a returns code issued. To obtain authorisation for return please call 01727766891.
Goods must be returned to us in their original condition, along with the relevant despatch note and returns number in order for the Customer to be eligible for any refund. The Customer must bear all the costs of returning any Goods to us.
The Customer must inspect the Goods as soon as reasonably practicable after delivery and shall within 5 working days of such despatch give written notice to Maverix enterprise Customer Services of any defect in the Goods or of any other complaint which the Customer may wish to make about us.
In the event of the Customer cancelling an order Maverix Enterprise reserves the right to charge the Customer for any costs accrued up to the time of cancellation.
Please note with any refund we take of the cost of courier charges we have paid to send the goods to you.